Privacy Policy for Pupo Baby Milk

Effective Date: December 3, 2024

At Pupo Baby Milk, we understand the importance of protecting the privacy of our customers, especially when it comes to sensitive personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us when you visit our website, make purchases, or communicate with us. By accessing or using pupobabymilk.com, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect different types of information to ensure the proper functioning of our website and services, including:

  • Personal Identification Information: When you make a purchase, sign up for an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect payment details (credit/debit card information or payment method used) to process your orders securely. However, we do not store your full credit card details. Payment processing is handled through secure third-party services.
  • Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website’s functionality and user experience.

2. How We Use Your Information

The information we collect from you may be used for the following purposes:

  • Order Processing and Fulfillment: To process and ship your orders, confirm transactions, and deliver the products you have purchased.
  • Customer Support: To respond to inquiries, resolve issues, and provide customer service regarding products or orders.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or offers about new products or special discounts. You may unsubscribe from these communications at any time.
  • Website Improvements: To analyze and enhance the functionality of our website based on your interactions, which helps us optimize user experience.
  • Compliance with Legal Obligations: To comply with legal, regulatory, or contractual requirements.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information:

  • Encryption: All sensitive data, including payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology to prevent unauthorized access.
  • Secure Servers: We use secure servers to store personal data, protecting it from unauthorized access, alteration, or destruction.
  • Access Controls: Access to personal data is restricted to authorized personnel only. We continually review and enhance our security measures to protect your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors (such as shipping companies or payment processors) to complete transactions and provide services related to your orders.
  • Legal Compliance: We may disclose your information when required to do so by law, such as to comply with a subpoena, court order, or other legal process.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons) to track website usage and personalize your experience. Cookies are small files placed on your device that allow us to remember your preferences, shopping cart contents, and browsing history.

You can manage or disable cookies through your browser settings, but this may affect your experience on our site. For more detailed information on our use of cookies, please refer to our Cookie Policy.

6. Your Rights Regarding Your Information

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Update: Request corrections to any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal information, subject to applicable laws and our retention policies.
  • Opt-Out: You can unsubscribe from promotional emails at any time by following the instructions in the emails or contacting us directly.

To exercise these rights, please contact us at info@pupobabymilk.com.

7. Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the content or privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer required, we take steps to securely delete or anonymize it.

9. Children’s Privacy

Pupo Baby Milk does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Pupo Baby Milk
2815 Townsgate Rd #215, Westlake Village, California (CA), 91361
Phone: (800) 350-2085
Email: info@pupobabymilk.com
Website: pupobabymilk.com